Privacy policy

Last updated: May 31, 2026

Privacy Policy

Odyssey operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Odyssey is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or engage in any other transaction through the Services, or otherwise communicate with us.

In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern regarding the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy and understand how your personal information is collected, used, and disclosed as described herein.

Personal Information We Collect or Process

When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include anonymous or de-identified information that cannot reasonably identify or be associated with you.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:

Contact Information

Including your name, address, billing address, shipping address, phone number, and email address.

Financial Information

Including credit card numbers, debit card information, payment card details, financial account information, transaction details, payment method, payment confirmation, and other payment-related information.

Account Information

Including username, password, security questions, preferences, and settings.

Transaction Information

Including products viewed, added to cart, saved to wishlist, purchased, returned, exchanged, canceled, and prior transaction history.

Communications With Us

Including information provided when communicating with us, such as customer service inquiries or complaints.

Device Information

Including information about your device, browser, network connection, IP address, and unique identifiers.

Usage Information

Including information related to how and when you interact with the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

When you create an account, use the Services, communicate with us, or otherwise provide information directly.

Automatically Through the Services

Including information collected through your device, cookies, and similar technologies when visiting our site or using our Services.

Service Providers

Including third parties engaged to enable technologies or process information on our behalf.

Business Partners and Other Third Parties

How We Use Your Personal Information

Depending on how you interact with us or use the Services, we may use your personal information for the following purposes:

Providing, Personalizing, and Improving the Services

To process payments, manage orders, remember preferences, facilitate purchases, returns, exchanges, shipping, account management, customer reviews, and personalized shopping experiences.

Marketing and Advertising

To send marketing communications via email, SMS, or postal mail, and to show advertisements based on previous shopping activity or interactions with our Services.

Security and Fraud Prevention

To authenticate accounts, provide secure transactions, detect fraud, investigate suspicious activity, and protect our Services and customers.

You are responsible for maintaining the confidentiality of your account credentials. We strongly recommend that you do not share your username or password with anyone.

Customer Communications

To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal Compliance

To comply with applicable laws, respond to legal requests, investigate disputes, and enforce our policies and Terms of Service.

How We Share Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate purposes consistent with this Privacy Policy, including:

With Shopify, vendors, service providers, and third parties that provide services on our behalf (such as payment processing, shipping, cloud storage, customer support, IT services, analytics, and fulfillment).
With marketing and advertising partners for advertising services and personalized promotions.
When you request, instruct, or otherwise consent to the sharing of information.
With affiliates or within our corporate group.
In connection with business transactions such as mergers, acquisitions, or insolvency proceedings.
To comply with legal obligations or protect our rights, services, and users.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services to improve and deliver functionality.

Information submitted to the Services may be transferred to and shared with Shopify and third parties located in different countries. Shopify may process information about your interactions with our store, other merchants, and Shopify itself to help improve features and business services.

For more information regarding Shopify’s privacy practices, please visit:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We encourage you to review their privacy and security policies before interacting with them.

We are not responsible for the privacy, security, accuracy, or practices of third-party websites.

Children's Data

The Services are not intended for minors, and we do not knowingly collect personal information from children under the age permitted by applicable law.

If you believe a child has provided us with personal information, please contact us to request deletion.

As of the effective date of this Privacy Policy, we do not knowingly sell or share personal information of individuals under the age of 16 for targeted advertising purposes.

Security and Retention of Information

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We recommend avoiding insecure channels when sending confidential or sensitive information.

We retain personal information only as long as necessary to maintain accounts, provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights and Choices

Depending on your location, you may have some or all of the following rights:

Right to Access

You may request access to personal information we hold about you.

Right to Deletion

You may request deletion of personal information we maintain.

Right to Correction

You may request correction of inaccurate personal information.

Right to Data Portability

You may request a copy of your personal information or request transfer to another provider where applicable.

Marketing Preferences

You may unsubscribe from promotional emails at any time using the unsubscribe link in our communications.

We may still send non-promotional communications relating to purchases, transactions, or account activity.

To exercise your rights, contact us using the information below.

For more information about Shopify’s privacy practices:

https://privacy.shopify.com/en

We will not discriminate against you for exercising privacy rights. We may verify your identity before fulfilling requests where legally required.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below.

Depending on your jurisdiction, you may have the right to appeal our decision or submit complaints to your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

If we transfer personal information outside the European Economic Area (EEA) or United Kingdom, we will use legally recognized transfer safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.